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Therapee - The alarm didn’t go off when son peed

They couldn’t it was after hours
#1232598
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From Amazon I can't even give a proper review because out of ... ByKDSon January 24, 2018 Verified Purchase I can't even give a proper review because out of the box the unit did not work. It gets "0" stars! Just received Tuesday, 1/23/18. Tried the batteries that came...
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#1228268
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Do believe what you see here. So many reviews can not be false. The owners take false idemtity to promote their product, but the fact remains that this is a poorly made product and way overpriced. It has been the worst investment that we have made this year. We read...
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Anonymous
Anonymous

Hi there!My name is Ron and I work for Therapee.I know what you're thinking: these reviews should only be written by people who actually bought this product!Well, guess what, ...

1.0
I didn't like
  • Defective product
  • Liar company
  • Cusomer support
#1158336
Reply to reviews
I am not happy with my purchase. The alarm worked for the first 1 week and then stopped. Contacted Dr. Sagie and they said that since the activation code was used, I could not get a refund!!! your product failed. not my mistake. Wanted an exchange so they tole me to...
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Anonymous
Ron

Hi there!My name is Ron and I work for Therapee.I know what you're thinking: these reviews should only be written by people who actually bought this product! Well, guess what,...

1.0
Jerusalem, Jerusalem District
I didn't like
  • Inferior quality
  • Cusomer support
  • Bad customer support
#1157665
Reply to reviews
Hi there! My name is Ron and I work for Therapee. I know what you're thinking: these reviews should only be written by people who actually bought this product! Well, guess what, most of the reviews here were not written by people who actually bought our product. In...
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#1125235
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We bought a Therapee alarm for our 9 yo son. We had previously been using the Rodger bedwetting alarm which has pants that the child wears and had some success with this alarm but found that the success did not last and the pants started to stretch out of shape after a...
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5.0
#1116944
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I purchased the Therapee alarm off from amazon after reading the glowing reviews. Little did I know that the reviews were fake and I got sucked into spending $300 on a product that does not work. The customer support or horrible and they wont even replace or refund a...
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Anonymous
Anonymous

Dear Competitor,Continuing using this poor platform spreading lies is not an ethical way of promoting your own product.All the best.

1.0
I didn't like
  • Defective product
  • Cusomer support
  • Inferior quality
#1115222
Reply to reviews
Purchased a Therapee alarm for my daughter. Read through all the reviews (which are all fake) and made a decision to go with this one instead of the ones that cause a fraction. The alarm came and we powered it up and then went to the web to set up the software. The...
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Anonymous
Anthony

Tried this for the first night and my daughter ended up with a soaked bed and the alarm didn’t go off at all. Pissed off right now. Will be calling them today.

Anonymous
Karen

Hello,We received our mat yesterday and used it for the first time last night. Ours never worked either. So far this morning we have been in communications with the support te...

1.0
Haifa, Haifa District
I didn't like
  • Product
  • Defective product
  • Bad customer support
#1062573
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Giant rip off. First I got sucked into paying $270 to purchase this ***, then the company would not provide technical assistance. This product is a joke. Overpriced and does not work. We got a lemon and there is nothing the manufacturer would do about it. I am hitting...
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Anonymous
Competitor

Dear Competitor,This is not an ethical approach to handle your business. We wish you the best of luck!

1.3
I didn't like
  • Inferior quality
  • Cusomer support
  • Bad customer support
#1060218
Reply to reviews
Other reviews seem to be complaints about the alarm, but maybe they're tossing and turning a lot? What worked for me has been the software that the alarm connects to and the therapy that Dr. Sagie does. He has kind of a thick accent, but he has ways to really fix...
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3.7
I liked
  • Product
I didn't like
  • Price
#1027858
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