I can't believe I got sucked into purchasing this $300 product. Don't believe a thing the company says.
They lie and lie through their teeth. For proof, I have attached product photos as well. The plastic ripped off the first week and exposed wires. This is such a poorly made product that the manufacturer should think twice before selling it to the public.
They only intend to cheat parents by charging them top dollars for something that costs a fraction of the price to make. Poor business practice and very poor customer support and service. I have contacted the company via email/telephone and ever received a reply. They ship from Israel and that's what makes this so painful.
And yes, unlike what they claim, they do charge for return shipping and will not accept used products. All in all, a product to avoid at all costs and a company to stay away from.
Product or Service Mentioned: Therapee Bedwetting Alarm.
Reason of review: Bad quality.
Monetary Loss: $350.
I didn't like: Cusomer support, Product.